Terms of Service
Introduction
Welcome to Prospects ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Orders and Payments
Order Acceptance
All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice. We accept various forms of payment, including credit cards and other payment methods specified on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge that payment method for the total amount of your order.
Shipping and Delivery
We will make reasonable efforts to ensure that your order is delivered in a timely manner. However, delivery times are not guaranteed and we are not responsible for any delays. Shipping costs and estimated delivery times will be provided at the time of purchase.
Returns and Refunds
Return Policy
We accept returns of unused and undamaged products within 30 days of the delivery date. To initiate a return, please contact our customer service team for instructions. You are responsible for the cost of return shipping.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within a reasonable timeframe.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Prospects or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
User Content
By submitting any content to us, including reviews, comments, and other communications, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, and display such content in any media.
Prohibited Activities
You agree not to engage in any activity that:
- Violates any law or regulation;
- Infringes upon the rights of others;
- Interferes with the operation of our website or services;
- Attempts to gain unauthorized access to our systems or user accounts.
Limitation of Liability
To the fullest extent permitted by law, Prospects shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or products, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Prospects and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of our services or any violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of such changes.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.